This research examines the impact of computer-mediated communication, distributed communication, and knowledge of prior baseline behavior on an individual's propensity to believe what is being communicated. This study is focused on the impact of technology and individual experience on a person's ability to make veracity judgments. Contributions from this study include a greater awareness of the added susceptibility to deception when using computer-mediated communication. This study found that higher deception detection accuracy rates could be achieved if individuals had prior baseline knowledge of their partner's nominal behavior. This study also showed that more detection confidence can come from knowledge of a person's prior baseline behavior, being proximally located, the type of communication media used, and perceived relational closeness. Subjects with a high level of confidence in their ability to detect truthful/deceptive behavior were more reliant on the truth bias to make veracity judgments. Findings also show that self-report measures used to operationalize truth bias were good indicators of detection accuracy. This finding would seem to indicate that individuals are generally good judges of truthfulness/deceptiveness when they utilize a heuristic of truthfulness. However, this study did find systematic error when individuals relied on their assumption of truthfulness. Thus, consistent with other cognitive biases, a truthful heuristic does generally result in correct decisions, but also introduces some systematic error. / A Dissertation submitted to the Department of Management Information Systems in partial fulfillment of the requirements for the degree of Doctor of
Philosophy. / Summer Semester, 2003. / June 24, 2003. / Computer-Mediated Communication / Includes bibliographical references. / Joey F. George, Professor Directing Dissertation; Charles J. Kacmar, Professor Directing Dissertation; Katherine M. Chudoba, Committee Member; G. Stacy Sirmans, Outside Committee Member.
| Identifer | oai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_181730 |
| Contributors | Boyle, Randall John (authoraut), George, Joey F. (professor directing dissertation), Kacmar, Charles J. (professor directing dissertation), Chudoba, Katherine M. (committee member), Sirmans, G. Stacy (outside committee member), Department of Management Information Systems (degree granting department), Florida State University (degree granting institution) |
| Publisher | Florida State University, Florida State University |
| Source Sets | Florida State University |
| Language | English, English |
| Detected Language | English |
| Type | Text, text |
| Format | 1 online resource, computer, application/pdf |
| Rights | This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s). The copyright in theses and dissertations completed at Florida State University is held by the students who author them. |
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