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Building trust and confidence in online dispute resolution

Thesis (M.A.)--City University of Hong Kong, 2005. / Title from title screen (viewed on 27 Mar. 2006) "Submitted in fulfillment of the requirement of Master of arts in arbitration and dispute resolution." Includes bibliographical references.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/67797308
Date January 2005
CreatorsLeung, Siu Cheong.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
Sourceaccess abstract and table of contents access full-text

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