IT service climate : an extension to IT service quality research /

Description

Thesis (Ph.D.)--Southern Illinois University Carbondale, 2008. / "Department of Management." Includes bibliographical references (p. 76-92). Also available online.

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Dissertations

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Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/301820606
Date	January 2008
Creators	Jia, Qiang Ronnie.
Source Sets	OCLC
Language	English
Detected Language	English
Source	Available to subscribers only.