Return to search

Kvalita služeb při poskytování spotřebitelských úvěrů / Service quality in consumer's credit branch

The diploma thesis deals with consumer's credit grants of banking and non-banking corporations and comparison of their service quality. The first part of research is dedicated to consumer's knowledge of credit issues. Second describes main difficulties of consumer's credit grants of banking and non-banking corporations and proves their use of unfair manners. The final part of thesis propose improvements, which will boost consumer's protection on field of consumer's credits.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:72070
Date January 2008
CreatorsBlechová, Věra
ContributorsKořánová, Helena, Hůlová, Marie
PublisherVysoká škola ekonomická v Praze
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

Page generated in 0.0189 seconds