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Souvislost vybraných osobnostních rysů se sociálním začleněním klientů vybraného kontaktního centra. / Selected personality traits associated with social inclusion of clients selected contact center.

College: Charles University in Prague Faculty: 1st Faculty of Medicine Clinic of addictology School year: 2011/2012 Abstract of the thesis Name: Bc. Zuzana Zástěrová Specialization: Addictology Head of the bachelor work: Mgr. Lenka Endrödiová Opponent: PhDr. Monika Nevoralová Pages: The name of the thesis: Selected personality traits associated with social inclusion of clients selected contact center Abstract The aim of my thesis is to specify the personality feature of contact center's clients and their association with the degree of social inclusion. A sub-objective is to identify the most common personality feature and associated with the use of addictive substances. The theoretical part of my thesis is particularly engaged in theme of personality definition, personality structure, selected personality theory, Jung's concept of personality, an indicator of personality types of Myers and Briggs, social exclusion and social inclusion, lifestyle drug users, research on the personality types of drug users. In the research part of my thesis there are mediate the answers to research guestions with the assistance of the statisstic analysis SPSS of the data. Data collection methods used are the MBTI questionnaire and selected questions from the questionnaire EuropASI. In discussion I consider the suitability...

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:305053
Date January 2012
CreatorsKocianová, Zuzana
ContributorsReichelová, Lenka, Nevoralová, Monika
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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