This thesis is dedicated to a specific scope of customer rights -- rights of the patient in providing of health care in Czech republic. It gives a survey of legislation in customer protection describing principal patient rights, ethical rules and means how these rights can be claimed. Compiling relevant topics of some branches of medicine, it deduces the consequences. Level of knowledge about customer rights among patients is evaluated by questionare.
Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:17188 |
Date | January 2009 |
Creators | Cermanová, Šárka |
Contributors | Kotoučová, Jiřina, Švarc, Zbyněk |
Publisher | Vysoká škola ekonomická v Praze |
Source Sets | Czech ETDs |
Language | Czech |
Detected Language | English |
Type | info:eu-repo/semantics/masterThesis |
Rights | info:eu-repo/semantics/restrictedAccess |
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