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An explanation of consumer complaint behaviour concerning performance failure of major electrical household appliances

Thesis (Ph. D. (Consumer Science)) -- University of Pretoria, 2007. / Abstract in English. Includes bibliographical references (leaves 211-228).

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/250229409
Date January 2007
CreatorsDonoghue, Sune.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish

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