In this thesis, we try to understand the dynamic and complicated problems during operating the English cram school by building up a system dynamics model, and figure out the relation among the key variables. Through simulating the model and testing current policies, we can find out a better operation model and strategy. The key variables in this model are: amount of students, amount of classes, and amount of teachers, teaching quality, and finance. Especially, we add some soft variables in the model, such as: teachers¡¦ pressure and customer cognitive quality. The soft variables are the main connections between the streams, and it is not possible to ignore them while running a business.
Conclusion of the thesis:
1. The students enrolling activity should be kept up with the working capacity inside the cram school. Otherwise, the increasing pressure on teachers will cause the teaching quality and reputation decline.
2. In this case, the cram school has a kind policy to help slower students make up their grades, but it¡¦s not the fundamental solution to the problem. If we try to decrease the amount of class per teacher, the slower students will be fewer, teaching quality will be improved and total students number will grow.
3. The advantage of cram school is from teachers¡¦ commitment and stability; a high turnover rate is hard for reputation accumulation, teaching experience sharing, and will also decrease the trust of parents to this cram school.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0814108-110609 |
| Date | 14 August 2008 |
| Creators | Chen, Xiao-Ling |
| Contributors | Tu- Yi -Min, Showing H. Young, Wu Chi-Cheng, Chiang-Kuo Tu |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0814108-110609 |
| Rights | unrestricted, Copyright information available at source archive |
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