Class of 2009 Abstract / OBJECTIVES: To measure the attitudes of Arizona e-prescribing clinicians regarding (1) the importance of key criteria that may be used in the selection of an e-prescribing system; and (2) their satisfaction with key criteria as implemented within their current e- prescribing system.
METHODS: This study utilized a print-based questionnaire. The questionnaire was faxed weekly to clinicians who were registered office-based e-prescribers in Arizona until either a response was received or three fax cycles were completed. Clinicians were asked to rate the importance of each e-prescribing feature on a five-point scale, where 1 was not at all important and 5 was extremely important. For each e-prescribing feature, clinicians were asked to rate their satisfaction with their current e-prescribing system on a seven-point scale, where -3 was very dissatisfied and +3 was very satisfied. Demographic data were collected on practice size, practice type, prescription entry, e-prescribing software vendor and system used, year e-prescribing started, and comments. RESULTS: Questionnaires were completed and returned by 114 clinicians. The overall mean for feature importance and satisfaction was 4.22 and 4.92, respectively. Of the 39 criteria, 9 were categorized as having high importance with low satisfaction; and 14 were categorized as having high importance with high satisfaction. The nine criteria with high importance but low satisfaction were related to vendor support, system cost, lack of e-prescribing features, and unrealized benefits.
CONCLUSIONS: Arizona e-prescribers are moderately satisfied with the basic functions provided by their electronic prescribing systems. Their dissatisfaction with electronic prescribing systems may be due to vendor support and system costs.
Identifer | oai:union.ndltd.org:arizona.edu/oai:arizona.openrepository.com:10150/623914 |
Date | January 2009 |
Creators | Legner, Debra |
Contributors | Warholak, Terri, College of Pharmacy, The University of Arizona |
Publisher | The University of Arizona. |
Source Sets | University of Arizona |
Language | en_US |
Detected Language | English |
Type | text, Electronic Report |
Rights | Copyright © is held by the author. |
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