M. Tech. Business Information Systems / Knowledge Management is an increasingly important driver in today's economy which functions mainly on knowledge. In view of that, knowledge is valuable asset for an organization to sustaining competitive advantage. The challenge faced by organization is the loss of critical organizational knowledge held by employees who are departing due to circumstances such as retirement, termination of contracts, resignation and transfer. This challenge is further aggravated by the lack of capturing and preserving knowledge before experienced employees depart from the organization. The purpose of this study is to assess the effectiveness of SharePoint in the public sector as a tool for Knowledge Preservation. The objectives of the study were; to determine the use of SharePoint in the public sector; the processes used to preserve the knowledge within the public sector; the benefits of using SharePoint for Knowledge Preservation; the challenges of using SharePoint for knowledge preserving and the factors for effective use of SharePoint as a tool for preserving knowledge.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001580 |
| Date | January 2014 |
| Creators | Madiba, Wilheminah. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format |
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