The creation of a healthy, motivating organisational climate should be the aim
of management. Organisational climate refers to a complex set of forces
within an organisation, which have a direct influence on those who work in it.
Studying organisational climate is imperative to understanding how
organisations function at their core. However, a validated instrument is needed
to detect the climate in an organisation. The objective of this study was to
validate an organisational climate questionnaire in a corporate pharmacy
group.
A cross sectional survey design was used. Interviews were conducted with
employees and an organisational climate questionnaire was constructed. The
Organisational Climate Questionnaire (OCC) was completed by a sample of
employees in a corporate pharmacy group (N = 159). Descriptive statistics
(e.g. means, standard deviations, skewness and kurtosis) inferential statistics
were used to analyse the results.
Factors extracted include recognition and feedback, management, work
relationships, task characteristics, responsibility, work pressure and decision-making.
The internal consistencies of two factors were unacceptable. One-way
analysis of variance of organisational climate in different regions showed
practically significant differences between North West and Mpumalanga
regarding how they currently view management, as well as practically
significant differences between North West and both Free State and Gauteng
concerning Management. The average responses of the white employees and
employees of colour in this study seem to be the same, except regarding
recognition and feedback. The average responses of the employees from the
two gender groups seem to be the same, except regarding responsibility and
work pressure.
Recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2005.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/520 |
| Date | January 2004 |
| Creators | Combrink, Andries Johannes |
| Publisher | North-West University |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Thesis |
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