This diploma thesis deals with employee satisfaction and engagement surveys and their importance in companies with the relation to employee motivation. It describes how this kind of a survey works in the company DHL IT Services in Prague as a specific example. The goal of this thesis is to show the importance of conducting employee satisfaction surveys in companies within the impact of the satisfaction of employees on their motivation and performance as well as the overall results of the company. The aim is also to find out the effectiveness of the satisfaction survey in DHL IT Services in Prague and provide recommendations for improving this specific survey based on the results of own research and analysis in this company.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:206046 |
| Date | January 2015 |
| Creators | Danišová, Mária |
| Contributors | Legnerová, Kateřina, Palíšková, Marcela |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Slovak |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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