The purpose of this research was to explore employees’ experiences of performance
management appraisals. There is an increasing need to ensure that performance
appraisals realise performance improvement and professional development goals
while safeguarding the dignity of employees. This study followed a qualitative
research design and was conducted in a South African banking organisation with five
participants at varying employment levels. Purposive, non-probability sampling was
used to select the participants and a semi-structured interview was conducted with
each participant. The interviews were transcribed and the data was analysed using
the discourse analysis method in keeping with social constructivism. Various insights
about the employees’ experiences of performance management appraisals can be
drawn from the overall research findings, which are likely to benefit the field of
industrial and organisational psychology and managers in various organisations in
conducting more effective performance appraisals by ensuring that they are fair and
ethical, and can facilitate professional growth. / Industrial & Organisational Psychology / M.A. (Industrial & Organisational Psychology)
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:umkn-dsp01.int.unisa.ac.za:10500/10466 |
| Date | 09 1900 |
| Creators | Tsiu, Tshepo |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Dissertation |
| Format | 1 online resource (x, 157 leaves :ill.) |
| Rights | University of South Africa |
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