The role of business process capabilities and market-based assets in creating customer value and superior performance /

Description

Thesis (Ph.D.)--Drexel University, 2008. / Includes abstract and vita. Includes bibliographical references (leaves 124-143).

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1. http://hdl.handle.net/1860/2995

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Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/317689694
Date	January 2008
Creators	Dickinson, J. Barry. Anderson, Rolph E.
Publisher	Philadelphia, Pa. : Drexel University,
Source Sets	OCLC
Language	English
Detected Language	English
Source	Click for resource