The thesis deals with consumer behaviour of buying office chairs in online stores. At first it is focused on main online marketing tools of analyzed online stores. This general analysis is supplemented by data from Google Analytics, MailChimp and a heat map of one particular online store. The second major part of the thesis contains analyzed consumer behaviour by a questionnaire survey. It was executed in order to trace behaviour of respondents in online stores focusing on an office chair purchase. An integral part is a detection of communication activities influence consumers need. Based on a combination of results, the recommendations for the office chair e-shops in the Czech Republic were designed.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:191080 |
| Date | January 2015 |
| Creators | Kaščáková, Martina |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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