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e-Parliament to e-democracy : creating a model for effective management of public content

Thesis (MPhil)--Stellenbosch University, 2012. / ENGLISH ABSTRACT: Information and communication technology (ICT) has facilitated the implementation of
e-parliament to ensure representivity, transparency, accessibility, accountability and
effectiveness of parliaments. However, the shift from e-parliament to e-democracy may
require parliaments to focus not only on efficiencies but also on improving the quality of
interaction leading to changes in behaviour that support democracy.
The study explores the current set-up in respect of the implementation of e-parliament
globally, the initiatives that are being made and the challenges being experienced. It does
this by examining literature regarding the latest developments in e-parliament and recent
surveys on emerging utility trends. Consideration is given to particular initiatives in the
African context, such as the Bungeni information management system. These are aimed
at facilitating the push towards democracy that is assisted by ICT (e-democracy).
A comparative analysis focusing on policies, technology, practices and organisational
culture in the implementation of e-parliament, as a transitional stage towards edemocracy,
is made with respect to the parliaments or chambers of the Czech Republic,
India, Kenya and South Africa. The outcome of this analysis has important lessons for the
use of ICT to support democracy, particularly for South Africa. It also generates a
number of issues, for example the importance of knowledge management and
organisational design for improving the parliament-citizen interface, which require
consideration by parliaments in general.
A seamless platform for facilitating engagement between parliament and the majority of
citizens is designed through the adaptation of the e-business model. The platform
integrates ICT infrastructure, processes and human resource in a knowledge management
environment. / AFRIKAANSE OPSOMMING: Inligting en kommunikasie het die implementering van e-parlement gefasiliteer met die
doel om verteenwoordigendheid, deursigtigheid, toeganklikheid en doeltreffendheid van
die parlement te verseker. Die skuif van e-parlement na e-demokrasie kan parlement
noodsaak om te fokus, nie net op doeltreffenheid nie, maar ook om die kwaliteit van
interaksie te verbeter, wat weer sal lei tot gedragsverandering wat demokrasie
ondersteun.
Die studie verken die huidige toestand met betrekking tot die implementering van eparlement
op `n internasionale skaal, die inisiatiewe wat onderneem word, en die
uitdagings wat ervaar word. Literatuur wat die nuutste verwikkelinge saamvat, word
ondersoek, asook onlangse opname aangaande opkomende gebruiks tendens. Dit is veral
inisiatiewe in Afrika wat ondersoek word, soos byvoorbeeld die Bungeni Inligting
bestuurstelsel. Dit word gedoen om die proses van demokrasie te fasiliteer wat weer deur
Inligting en Kommunikasie tegnologie ondersteun word.
`n Vergelykende analise wat fokus op beleid, tegnologie, praktyke en organisasie kultuur
binne e-parlement, en die oorgangfase van e-demokrasie word gedoen oor die parlemente
van die Tjeggiese Republiek, Indiƫ, Kenia en Suid-Afrika. Die uitslag van die analise het
belangrike lesse vir die gebruik van Inligting en Kommunikasie tegnologie om
demokrasie te ondersteun, veral in Suid-Afrika.
Dit genereer ook ander aspekte byvoorbeeld die belangrikheid van kennisbestuur en
organisatoriese ontwerp om die parlement-burger interfase te verbeter.
`n Platform wat die proses tussen die parlement en die burgers fasiliteer, is ontwerp met
die aanpassing van die e-besigheidsmodel. Die platform integreer Inligting en
Kommunikasie tegnologie infrastrukture, prosesse en menslike hulpbronne binne `n
kennis bestuur omgewing.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/20067
Date03 1900
CreatorsTyumre, Mandisi Goodwin
ContributorsBlaauw, Dewald, Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Information Science.
PublisherStellenbosch : Stellenbosch University
Source SetsSouth African National ETD Portal
Languageen_ZA
Detected LanguageEnglish
TypeThesis
RightsStellenbosch University

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