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Management Training at Cypress Security : A Case Study Application

Many Small and Medium-sized Enterprises (SMEs) today face problems with growth and profitability due to lack of management training within the managerial staff. This study aims to create a holistic model for how to construct a Management Training Plan for such companies and test this model on a case company. The study found four main phases in the creation of a training plan, and thus, the model consists of four parts. The first part deals with the motivation of the trainees to go through with the training. The second part deals with deciding the content of the training plan. The third part looks at how the training plan should be designed. The fourth part looks at how to evaluate the training after it has been conducted. The main findings are that the most interesting areas of training for the managers at Cypress Security are customer communication and financial management. The training should be a mixture between group discussions and self-study material. We believe the results in this study should prove useful when constructing training programs for other companies since the model can be applied to almost any type of company. By providing specialized management training of this kind, SMEs reduce the need for hiring and recruiting managers with academic background and allows them to recruit from within.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:liu-8631
Date January 2007
CreatorsLindahl, Olof, Hasanogullari, Yusuf
PublisherLinköpings universitet, Institutionen för ekonomisk och industriell utveckling, Linköpings universitet, Institutionen för ekonomisk och industriell utveckling, Institutionen för ekonomisk och industriell utveckling
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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