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Vícejazyčná komunikace a kvalita tlumočnických a jazykových služeb ve zdravotnických zařízeních v Praze (empirická studie) / Multilingual communication and quality of interpreter-mediated interaction in healthcare setttings in public and private hospitals in Prague

The thesis focuses on multilingual communication in healthcare centres in Prague. One of its main objectives is to compare and contrast the situation in the public- and the private sector. The theoretical part of the thesis presents interpreting in healthcare settings as one of the most important and most frequent types of community interpreting. The authors focus mainly on the current state of research in diverse world regions, and subsequently analyse the specific aspects of interpreting situations in the setting in question. An integral constituent of the theoretical part of the thesis is a global overview of the current situation in terms of quantity of foreign patients in Prague hospitals, including selected relevant demographic data. In conclusion of the theoretical part, the authors briefly elaborate on the phenomenon of medical tourism. The empirical part of the thesis is based on a questionnaire survey carried out among hospital employees in Prague, the aim of which was to analyse the current situation in terms of communication with foreign country nationals and to compare and contrast the public- and the private sector in this respect. The main focus of the research is to find out how the respondents perceive the situation and whether they are satisfied with it and to what extent this is...

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:342953
Date January 2015
CreatorsKostelníková, Dita
ContributorsČeňková, Ivana, Rejšková, Jana
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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