A study of understanding the impact of physical environment on perceived service quality in the hotel industry

Description

Thesis (Ph. D.)--Oklahoma State University, 2007. / Vita. Includes bibliographical references.

Links & Downloads

1. http://digital.library.okstate.edu/etd/umi-okstate-2208.pdf

Tags

Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/145734392
Date	January 2007
Creators	Kim, Yunkyong,
Source Sets	OCLC
Language	English
Detected Language	English