The aim of this work is a practical confirmation of a hypothesis that IT and ICT tools are a source of competitive advantages and increase the competitiveness of small businesses. After establishing the theoretical framework for my thesis, I focus on a definition and suppliers of ICT tools in the Czech market. In the practical part of the work I underwent a detailed research and analysis of five major and frequent communication situations in the surveillance organisation. This research was made before the implementation of ICT tools and then after their subsequent integration into the organisation. Outputs of my observations are further subjected to a comparison with respect to competitiveness, efficiency and cost. The obtained results support the initial argument of positive impact of ICT tools even if used in small businesses.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:85138 |
| Date | January 2011 |
| Creators | Meštellér, Tomáš |
| Contributors | Střížová, Vlasta, Zaal, Petr |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Slovak |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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