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E-fluence at the point of contact impact of word-of-mouth and personal relevance of services on consumer attitudes in online environments /

Thesis (Ph. D.)--Ohio State University, 2009. / Title from first page of PDF file. Includes vita. Includes bibliographical references (p. 115-119).

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/621538493
Date January 2009
CreatorsElias, Troy R. C.
PublisherColumbus, Ohio : Ohio State University,
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceConnect to resource online

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