The importance of accessibility is increasingly recognized, although it is often overlooked in the design industry. By studying designers in a digital consultant setting the goal of this single case study was to explore strategies to gain support for integrating accessibility principles and to shed light on the challenges and opportunities in this context. The findings from the focus group reveal the inadequate prioritization of accessibility, influenced by project nature, time constraints, and costs. Despite these challenges, the participants’ thoughts and opinions demonstrated a strong motivation and alignment with inclusive design principles, emphasizing the need for accessible products and services for all users. Hence, educating stakeholders, including clients, about the value and requirements of accessibility is crucial for successful implementation. The participants also highlighted the need to integrate accessibility from the beginning, specifically before initiating the Discovery phase of a project, and to maintain a continuous focus on accessibility throughout the entire design process. The challenges highlighted in the focus group informed a co-creation workshop where designers and developers, as key stakeholders in the design process, proposed the continued development of toolkits and supportive tools to enhance the implementation of accessibility principles in the design industry. By contributing to the understanding of accessibility practice this study provides insights for improving these in the digital consultant agency context.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-505894 |
| Date | January 2023 |
| Creators | Vahid, Caroline |
| Publisher | Uppsala universitet, Institutionen för informatik och media |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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