Specification and new trends in the automotive industry impose higher requirements on supply chain management. This thesis describes a part of supply chain management -- reverse logistics and circulation of returnable transport units. The main goal and asset of this thesis is to analyse processes of the team managing the circulation of returnable transport units in the British automobile factories Jaguar and Land Rover. The next main aim and asset is to apply the ITIL methodics Incident management for creating and implementing an application which is based on the process analysis and supports informational needs of individual roles in this team.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:10337 |
| Date | January 2009 |
| Creators | Tománek, Martin |
| Contributors | Říhová, Zora, Věk, Jakub |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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