This research is aimed to look into the relevance between job stress and job performance
of Kaohsiung City Government employees, and to observe whether social support will have
an effect on this. This research will serve as a reference for people in charge of making
policies.
Documents will serve as the basis for research, as well as some statistical methods
such as conducting the poll through questionnaires, factor analysis, descriptive statistic, T test,
ANOVA, correlation analysis, regression analysis and other relevant analyses. There are
several discoveries based on these analyses and studies:
1. The job stress of the employees of Kaohsiung City Government comes from the nature of
work and structural specialty.
2. The highest level within the various levels of the job performance of Kaohsiung City
Government employees is the mission efficiency, which shows the same result as the
opinion poll does.
3. Gender serves as an obvious difference when it comes to job stress, which shows that
female feels more about that than male.
4. Schooling record also serves as an obvious difference when it comes to job stress. In the
part of structural specialty, employees owning master or higher degree usually have a
bigger job stress than those owning senior or vocational high school diploma or below.
5. Social support and job stress have statistically negative influence, which means that more
social support will reduce the causes of job stress. This view is also concurred by many
scholars.
6. Job stress and job performance have statistically negative influence. This is also
concurred by many scholars such as Schuler.
7. Social support does not have an influential effect between job stress and job performance,
which means that social support does not have the effect of stress buffer as some scholars
III
such as Fenlason & Beehr claim.
8. The condition of marriage has an influential effect between job stress and job
performance. Those who are married tend to have the phenomenon that the more job
stress they have, the less job performance they achieve.
It is the first time that this report is aimed to study the job stress of Kaohsiung City
Government employees, and it affirms that social support, especially the support from the
senior officer, will have the effect of decreasing job stress. The result of this research may
serve as a policy reference for Kaohsiung City Government to raise the job performance of its
employees.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0902105-200805 |
| Date | 02 September 2005 |
| Creators | Shih, Hui-wen |
| Contributors | none, none, none |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0902105-200805 |
| Rights | unrestricted, Copyright information available at source archive |
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