Thesis (MPhil)--Stellenbosch University, 2012. / ENGLISH ABSTRACT: This thesis investigates the question of organisational knowledge creation in geographically
dispersed settings.
In Chapter 1, I describe Nonaka’s model of organisational knowledge creation and Weick’s
theory of organisational sensemaking in more detail.
In Chapter 2, the geographically dispersed organisation is examined in more detail, looking at
socialisation, organisational culture and trust.
In Chapter 3, communication dynamics within the geographically dispersed organisation are
examined, with a focus on Media Richness Theory and the impact this has had on theories of
communication across distance.
In Chapter 4, the organisation is examined at the level of the team, discussing real world
examples of dispersed knowledge creation from the knowledge management and
sensemaking perspective, using research on globally dispersed software development teams
practicing the Scrum methodology.
The thesis comes to the conclusion that it is possible for knowledge creation to occur
amongst geographically dispersed individuals, if they have learned how to make sense
together. However shared frameworks are quicker and easier to develop in face-to-face
settings, but as soon as the basis for it exists, the influence of geographic dispersal is reduced. / AFRIKAANSE OPSOMMING: Die tesis ondersoek die kwessie van organisatoriese kennisskepping in geografies verspreide
situasies.
Die eerste hoofstuk beskryf Nonaka se model van organisatoriese kennisskepping en Weick
se teorie van organisatoriese singewing.
In die tweede hoofstuk word die fenomeen van geografies-verspreide organisering van nader
beskou en bespreek in terme van die effek wat dit het op sosialisering, organisatoriese kultuur
en vertroue.
In die derde hoofstuk word die kommunikasie-dinamika in geografies verspreide organisasies
ondersoek met 'n fokus op "Media Richness Theory" en die impak wat dit het op teorieë van
afstandskommunikasie.
In die vierde hoofstuk word die organisasies bestudeer op die vlak van die span. Hier word
voorbeelde van verspreide kennisskepping vanuit die kennisbestuurs- en
singewingsperspektiewe bespreek aan die hand van 'n oorsig oor navorsing oor globaalverspreide
sagteware-ontwikkelingspanne wat die SCRUM-metodologie volg.
Die tesis kom tot die slotsom dat dit kennisskepping in sulke kontekste kan plaasvind as die
lede van die span saam sin kan maak. Gedeelde raamwerke word egter makliker en vinniger
in gesig tot gesig situaties opgebou, maar sodra die basis daarvoor bestaan word die invloed
van geografiese verspreiding minder.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/71767 |
| Date | 12 1900 |
| Creators | Anastasiadis, Philip Andrew |
| Contributors | Maasdorp, Christiaan Hendrik, Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Information Science. |
| Publisher | Stellenbosch : Stellenbosch University |
| Source Sets | South African National ETD Portal |
| Language | en_ZA |
| Detected Language | English |
| Type | Thesis |
| Format | vii, 128 p. |
| Rights | Stellenbosch University |
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