The thesis deals with social responsibility and the application of ethical principles in public administration. Above all, i tis the adherence to ethical principles in conjunction with the Code of Ethics of the Czech Telecommunication Office in Hradec Kralove. The thesis describes the activities of the administrative body of social responsibility and focuses on the ethical behavior of staff towards the citizens who are the users of government services. In the theoretical section briefly describes the important concepts related to ethics, social responsibility and public administration organizations. Attention is also paid to human resources and conditions of the officials in the civil service. The second part is characterized the region in which there is an investigation. In the questionnaire survey among office employees and its clients they are discovered results that highlight the behavior of public officials to the public as part of the issue. The conclusion summarizes the results obtained and reviewed the objectives of the thesis. Acquired knowledge is used for the design of specific recommendations, which should lead to a more efficient behavior of civil servants to the public. In my work I came to the conclusion that most of the office staff are aware of socially responsible behavior. The results made among officials, it was found that officials comply with the set rules of ethical behavior towards our employees and citizens. Survey among citizens was found that they provide officials with information and deal with them with the willingness and helpfulness.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:260001 |
| Date | January 2016 |
| Creators | Banszelová, Lucie |
| Contributors | Varvažovská, Pavla, Miroslav, Miroslav |
| Publisher | Česká zemědělská univerzita v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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