The aim of this diploma thesis is to evaluate the loyalty of the visitor to the destinations - the Moravian-Silesian and South Moravian regions and subsequently to formulate recommendations for the destination management and the providers of tourism services. The literature review explains concepts related to the subject matter and further analyzes the current situation of both destinations. Then, the primary marketing research was evaluated, where 353 respondents were obtained. Quality factors that have the greatest impact on visitor loyalty are identified. At the end, the destinations are compared and, on the basis of this, recommendations are proposed for increasing loyalty to these regions.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:428688 |
| Date | January 2019 |
| Creators | Bražinová, Mariana |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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