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Systems approach in measuring project's outcomes : a case study of Decentralisation and Community Development Project (DCDCProject)

Development projects are increasingly becoming tools to support developing countries to overcome

their systemic barriers to development. International and bilateral development agencies channel

billions of dollars in such projects or programs every year in hope to boost local development, but

until now after decades of efforts and social investments no concrete development in those

countries status have been spotlighted as a consequence of these.

Rwanda as a small land locked developing Country in the heart of Africa has been allocated

amount of grants and supports for many years and have been benefiting from an overwhelming

international attention after the genocide of 1994 and one can wonder if these development

programmes and projects have been of significant usefulness to the recipients.

In such a move, this dissertation aims at systematically evaluating project outcomes through

assessment of beneficiaries’ expectations grasped through a case study namely the Decentralization

and Community Development Project (DCD) in Rwanda. It is also intended to provide a clear idea

of what the project has achieved so far and what beneficiaries’ expectations were not met.

In order to achieve research objectives, a systematic research method have been followed. It is

therefore, important to recall that evaluation approaches as supported by Khandker and al. (2009),

have evolved significantly, making difficult for an evaluator to choose the model or approach

which is particular for a specific context suggesting that there is no universal and unique evaluation

approach. In this research they were no move from this statement. Actually it was found worthy the

use of a mixture of qualitative and quantitative research methodologies to capture the real outcomes

of the project.

In fact using qualitative methods helped to understand the key players who would have influenced

the project implementation and by using quantitative methods and recording the recipients’

aspirations and the effective outcomes from the project.

We hypothetically assumed that DCDP did not provide enough outcomes as expected by recipients

and in order to prove that, collected data from a random sample of 96 people out of a population of

256334 and 80 answers were collected back. Several unstructured interviews were conducted with

project key players comprised of the project team, the local government, and the government

officials in charge of the project as well as the World Bank Country Office. Excel were used to

analyse collected data so as to allow a better analysis and interpretation of the data.

As stated in the main argument, assumption were made that the project did not meet the

stakeholder’s expectations but some salient findings of the study proved this to be wrong. In fact,

more than 80% people in the project area recognised the project outcomes significance to their

lives.

Furthermore, the result shows that the project had an important impact on the community. For

instance, the DCD project improved considerably the life conditions of the population of the

district’s population; as an example, the recipients acknowledged at 100% that the DCD project

increased both the employment and the revenue in the district of HUYE. This have a huge meaning,

because it is ascertaining the hypothesis that DCD project participated in improving life conditions

of the population, while giving a whole meaning to the project in the eyes of all the stakeholders.

The main recommendation of the study was about the usefulness on involving the recipients

(beneficiaries) in all the project process, including pre-identification so that the project may tackle

the real problems of the beneficiaries. / Thesis (M.Com.)-University of KwaZulu-Natal, Westville, 2009.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ukzn/oai:http://researchspace.ukzn.ac.za:10413/9558
Date January 2009
CreatorsMuhizi, Rugamba.
ContributorsHardman, Stanley George.
Source SetsSouth African National ETD Portal
Languageen_ZA
Detected LanguageEnglish
TypeThesis

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