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Mistakes, failures, and dirty work in reference service

Thesis (Ph. D.)--University of North Carolina at Chapel Hill, 1994. / Includes bibliographical references (leaves 224-233).

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/624401562
Date January 1994
CreatorsOlszak, Lydia P.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish

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