The thesis deals with the issues of communication in the context of organization functioning. It explains the distinction between external and internal communication. The focus is on the internal communication, its types and means. Further we identify the competencies and roles of the line manager in the hierarchy of an organization and also the specific features of his performance in the area of internal communication. At the same time, we stress the role of the line manager in using the means of formal oral communication, such as a department meeting, a company-wide conference and a teleconference. The empirical analysis of the thesis focuses on the role of line managers at meetings, company-wide conferences and teleconferences in a particular company. Semi- structured interviews with line managers and enquiry questionnaires among subordinate employees offer an insight and assessment of the role of the line manager at the above mentioned formal meetings in this company.
Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:337365 |
Date | January 2014 |
Creators | Purnochová, Lucie |
Contributors | Háša, Stanislav, Reichel, Jiří |
Source Sets | Czech ETDs |
Language | Czech |
Detected Language | English |
Type | info:eu-repo/semantics/masterThesis |
Rights | info:eu-repo/semantics/restrictedAccess |
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