This thesis is focused on learning center customer satisfaction. The object of research is surveys filled by courses' participants. Artificial intelligence methods are used for data processing. The courses' quality measurement is achieved by fuzzy logic. Customer clustering is achieved by neural networks. At the end of document is data evaluation and proposals for economics effectives increase.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:264864 |
| Date | January 2009 |
| Creators | Butela, Michal |
| Contributors | Ruttkay, Ladislav, Dostál, Petr |
| Publisher | Vysoké učení technické v Brně. Fakulta podnikatelská |
| Source Sets | Czech ETDs |
| Language | Slovak |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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