Conversational agents such as Siri, Google and Alexa are growing in popularity, and Artificial Intelligence in the form of natural language processing utilized by these agents is becoming more available and capable with time. Understanding how conversational agents are used today and what implications it has for our daily lives is important if this trend is going to continue. In this thesis I present how children interact with conversational agents today and the implications this has for families. Four families with children in the age of 6-9 were interviewed regarding how children interact with conversational agents today, what concerns parents have and how they view the agent. The results show that children regard the conversational agent as a tool, and that the primary interactions are entertainment and exploration. Parents were concerned what the agent might say when they are not there, and do not feel in control of the agent. In the beginning children have high expectations on the capabilities of the agent but quickly assess the capabilities through experimentation.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:umu-172348 |
| Date | January 2020 |
| Creators | Horned, Arvid |
| Publisher | Umeå universitet, Institutionen för informatik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | Informatik Student Paper Master (INFSPM) ; 2020.02 |
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