The thesis deals with finding out how three companies in Brno solve conflicts in their work teams and their comparison and whether they use mediation as a tool for conflict resolution. Then the thesis deals with overall satisfaction of workers with working conditions in the company. The finding itself is preceded by a theoretical overview of conflict resolution. The findings were carried out by means of conflict analysis and by means of a primary survey for which the technique of questionnaire survey and in-depth interviews were chosen. Subsequently, the results are processed and described at the end of the thesis.
Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:426361 |
Date | January 2019 |
Creators | Ferenčáková, Barbora |
Source Sets | Czech ETDs |
Language | Czech |
Detected Language | English |
Type | info:eu-repo/semantics/masterThesis |
Rights | info:eu-repo/semantics/restrictedAccess |
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