Message credibility is a commonly used term to indicate how well the recipients approve the message. Source credibility, on the other hand is a “communicator's positive characteristics that affect the receiver's acceptance of a message” (Ohanian, 1990, pp 41). It has been stated that an effect is apparent between the two, therefore the purpose of this study is to describe the effect of source credibility characteristics; trustworthiness, expertise and attractiveness on message credibility. The study utilized a quantitative research approach in order to describe the effect between the concepts. The researchers used a Likert-scale online questionnaire as the data collection method. The findings of this research suggest that all of the characteristics within the source credibility model are proven to have a significant and positive effect on the message credibility.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-85357 |
| Date | January 2019 |
| Creators | Kreegimäe, Eliisa, Andersson, Alexander, Niiranen, Nicole |
| Publisher | Linnéuniversitetet, Institutionen för marknadsföring (MF), Linnéuniversitetet, Institutionen för marknadsföring (MF), Linnéuniversitetet, Institutionen för marknadsföring (MF) |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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