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A Study of Establishing an Appraisal Model for Manpower Dispatching Agency - A Case of C Company in TFT-LCD Industry

Enterprises in Taiwan are facing the meager profit and highly competitive environment. Under the management of supply chain, the enterprises gradually appoint the logistics service by dispatching agency for increasing the profit of the enterprises and the competitive abilities in the market. To minimize the operation cost, the enterprises gradually adopt the outsourcing model including labor and business process.
This research analyzes the department of Supply Chain Management of C company how to establish a standard and criterion of outsourcing manpower by selecting a proper dispatching agency. First, the researcher set up the standard and criterion by confirmed with the experts of logistic service. Second, the researcher applied Modified Delphi Method to find out an assessment criterion for high-tech logistic service with over 40 questionnaires. Last, the researcher interviewed with 6 managers of photoelectric industry in Tainan Science-Based Industrial Park to investigate the process of selecting a suitable dispatching agency.
The research provides a proper and objective model for Taiwan¡¦s TFT-LCD industry to select a suitable dispatching agency for outsourcing logistics service. Also, the research states an integrated conclusion of the motivation of appointing dispatching labors, and the condition and the requirement of selecting a dispatching agency for C company that is ¡§primary¡¨ use of the dispatching. This model also becomes the standard procedure of vendor scoring process in Procurement Department of C company. The research provides the objective evaluation pattern, and the positive effect for win-win supply relationship.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0810111-235035
Date10 August 2011
CreatorsChen, Kun-Huang
ContributorsIuan-yuan Lu, Hsien-tang Tsai, Tsuang Kuo
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0810111-235035
Rightsuser_define, Copyright information available at source archive

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