The subject of submitted diploma thesis is a comparative analysis of the two selected accommodation facilities with a focus on fluctuating workforce. The first part focuses on theoretical foundations. It defines the basic terms from the field of services in tourism, human resources and managing and its subsequent application in the context of motivation, satisfaction and staff turnover. In the second part are the two chosen hotel facilities introduced and on the basis of the survey potential fluctuation at each facility is analyzed as well as probable causes are determined. In conclusion there is a comparison of results in both facilities and recommendations that may lead to a reduction of turnover.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:199975 |
| Date | January 2011 |
| Creators | Fryčová, Barbora |
| Contributors | Bakos, Tomáš, Indrová, Jarmila |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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