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Motivational visualization for resources-sharing online communities

As online applications such as online newsgroups, internet game-rooms, online chat-rooms, and peer-to-peer (P2P) resources-sharing systems become popular, online community visualization became a hot research topic. Different forms and metaphors of visualizations focused on various aspects of online communities have been proposed. In this thesis, I propose one prototype of online community visualization which is designed to motivate user contributions in various aspects and stimulate users to participate in the online community more actively. The uneven participation is a well known problem in human society; according to the 80-20 rule, 20% of the people make 80% of contributions, for example, 20% of the employees in a company do 80% of the work. This problem exits in all kinds of online communities, e.g. newsgroups, chat-rooms, but it is particularly crucial for P2P online resources-sharing communities. Such communities do not have a central server and rely solely on the peers not just to provide contributions, but also to ensure the infrastructure. Large P2P file-sharing communities like KaZaA and Limewire can provide the redundancy of peers and resources needed to support the infrastructure and availability of resources. However, when an online community is small, for example, the students in a class, a research group, a department, or a school, the problem of lack of users it is hard to reach a critical mass of user participation, leading to poor service and resource availability, which reduces users interest in participating in the system.
To attract users and motivate them to make more contributions into an online resources-sharing community, I propose to use motivational visualization of the community and the contributions of its members. The motivational effect of the visualization is grounded on two theories in social psychology which explain how individuals align their behaviour with each other and with their group (community). In this thesis, I discuss three stages in the design of the visualization and the subsequent redesigns following results from evaluation and user feedback.

Identiferoai:union.ndltd.org:LACETR/oai:collectionscanada.gc.ca:SSU.etd-06132005-134147
Date14 June 2005
CreatorsSun, Lingling
ContributorsZhang, W. J. (Chris), Vassileva, Julita, Mould, David, McCalla, Gordon I.
PublisherUniversity of Saskatchewan
Source SetsLibrary and Archives Canada ETDs Repository / Centre d'archives des thèses électroniques de Bibliothèque et Archives Canada
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://library.usask.ca/theses/available/etd-06132005-134147/
Rightsunrestricted, I hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to University of Saskatchewan or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report.

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