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Service quality and customer loyalty in professional business service relationships an empirical investigation into the customer-based service quality concept in the Dutch advertising industry /

Proefschrift Universiteit Maastricht. / Met lit. opg. - Met samenvatting in het Nederlands.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/150335242
Date January 1997
CreatorsVenetis, Karin Ariadne.
Publisher[Maastricht : Maastricht : Universiteit Maastricht] ; University Library, Maastricht University [Host],
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
TypeProefschriften (vorm)
CoverageNederland.

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