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Previous issue date: 2013-08-09 / Having as main objective the seizure, a comprehensive perspective, the multiple relationships that are caught in the day-to-day of a public institution of emergency, the paper discusses the reasons for the extensive use of the emergency door for entry into the system health. It examined the one hand, the approach based on the required system management, recognizing the effort to ensure the universality and comprehensiveness of care, and other motivations that support the strategies of the user to ensure your attendance. The study recognizes that the practice causes disarray in the ambience of emergency, making emerge attitudes that reinforce aspects of hierarchy and power relations, which are oblique to the methods and organizational routines that lead the institution in its mission / Tendo como objetivo central a apreens?o, numa perspectiva compreensiva, das m?ltiplas rela??es que s?o travadas no dia-a-dia de uma institui??o p?blica de atendimento de emerg?ncia, o trabalho discute os motivos da intensa utiliza??o da porta de emerg?ncia para o ingresso no sistema de sa?de. ? examinada de um lado, a abordagem fundamentada na necess?ria gest?o do sistema, reconhecendo o esfor?o de garantir a universalidade e integralidade do cuidado, e de outro as motiva??es que amparam as estrat?gias do usu?rio para garantir seu atendimento. O estudo reconhece a desarruma??o que essa pr?tica provoca na ambi?ncia da emerg?ncia, fazendo aflorar atitudes que refor?am aspectos de hierarquia e rela??es de poder, que s?o obl?quos aos m?todos e rotinas organizacionais que conduzem a institui??o na sua miss?o
| Identifer | oai:union.ndltd.org:IBICT/oai:tede2.pucrs.br:tede/4721 |
| Date | 09 August 2013 |
| Creators | Kniestedt, Alvaro |
| Contributors | Jungblut, Airton Luiz |
| Publisher | Pontif?cia Universidade Cat?lica do Rio Grande do Sul, Programa de P?s-Gradua??o em Ci?ncias Sociais, PUCRS, BR, Faculdade de Filosofia e Ci?ncias Humanas |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/doctoralThesis |
| Format | application/pdf |
| Source | reponame:Biblioteca Digital de Teses e Dissertações da PUC_RS, instname:Pontifícia Universidade Católica do Rio Grande do Sul, instacron:PUC_RS |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | -7367027085764623952, 500, 600, 1531447313960029988 |
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