Adoption of Customer Relationship Management (CRM) in local manufacturing industry /

Description

Thesis (M. Phil.)--City University of Hong Kong, 2005. / "Submitted to Department of Manufacturing Engineering and Engineering Management in partial fulfillment of the requirements for the degree of Master of Philosophy." Includes bibliographical references.

Links & Downloads

1. http://libweb.cityu.edu.hk/cgi-bin/ezdb/thesis-r.pl?mphil-meem-b19887292f.pdf
2. http://libweb.cityu.edu.hk/cgi-bin/ezdb/thesis.pl?mphil-meem-b19887292a.pdf

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Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/64389253
Date	January 2005
Creators	Lam, Lai Ki.
Source Sets	OCLC
Language	English
Detected Language	English
Source	access full-text access abstract and table of contents