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Satisfaction with Patient-Centered Care and Self-Care Education in Left Ventricular Assist Device Patients

<p>NURSING SCIENCE
<p>SATISFACTION WITH PATIENT-CENTERED CARE AND SELF-CARE EDUCATION IN LEFT VENTRICULAR ASSIST DEVICE PATIENTS
<p>STEVE BRIAN WIDMAR
<p>Dissertation under the direction of Professor Ann F. Minnick
<p>The studys purposes were to: a) describe care structure and ventricular assist device (VAD) patient self-care education processes used in hospitals, and b) describe VAD patient reports of patient-centered care and satisfaction with care.
<p>The study used a prospective cross-sectional design. AIM 1: A mailed 26-item survey, based on the Minnick and Roberts framework, was sent to all VAD centers in the United States (N = 111) in 2011. Two subsequent mailings with computer or paper completion options resulted in a return rate of 63% (n = 71). AIM 2: A 59-item survey, adapted from the Health Consumer Assessment of Healthcare Providers and Services (HCAHPS) survey and from Young & Minnick (1996), was completed via telephone with five patients receiving VAD therapy from one high-volume VAD hospital.
<p>Programs varied in their use of Advanced Practice Nurses and VAD coordinator advanced practice inpatient nursing (p < .05). There was no standard method of providing postoperative VAD patient self-care education or evaluating self-care across hospitals. Most VAD programs (75%) used more than two resources in providing self-care education in addition to education materials provided by the VAD device manufacturer. Almost half of VAD programs (46%) used more than two methods of self-care evaluation for each skill set.
<p>Patients were satisfied with patient-centered care and self-care education, and were grateful for regained independence and reduced heart failure symptoms. Patients reported uncertainty regarding their performance in emergencies. Preparation of local non-VAD hospitals to care for VAD patient health emergencies was identified as a need.
<p>Further research is needed to explore relationships between VAD care processes and other outcomes such as survival and readmissions. Understanding the processes of self-care education and patient reports of patient-centered care after VAD implantation is necessary to improve VAD education and outcomes.

Identiferoai:union.ndltd.org:VANDERBILT/oai:VANDERBILTETD:etd-03182012-115729
Date25 March 2012
CreatorsWidmar, Steve Brian
ContributorsMichael W. Vollman, Ann F. Minnick, Mary S. Dietrich, Kathleen L. Grady
PublisherVANDERBILT
Source SetsVanderbilt University Theses
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.library.vanderbilt.edu/available/etd-03182012-115729/
Rightsunrestricted, I hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to Vanderbilt University or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report.

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