Includes abstract. / Includes bibliographical references. / This study aims to assess satisfaction with work life balance in call centre operators and the impact that this has on work engagement of these individuals. It looks at and measures the perceptions relating to control over actual work hours, job complexity and satisfaction with work-life balance.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uct/oai:localhost:11427/5831 |
| Date | January 2012 |
| Creators | Parker, Shanaaz |
| Contributors | Bagraim, Jeffrey |
| Publisher | University of Cape Town, Faculty of Commerce, Organisational Psychology |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Master Thesis, Masters, MCom |
| Format | application/pdf |
Page generated in 0.0017 seconds