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Electronic government in organizational change process : a case study of the Sabah state government

The extensive development of change management has offered organizations appropriate strategies, effective approaches and useful concepts to realise the anticipated change. The latest change manifestation that is being given major attention by public organizations is Electronic Government, which is realised through the expansion of Information Technology and the evolution of the Internet. / This research has found that the Electronic Government initiative has affected organisational change, particularly in the areas of Strategy, Structure and People. As a result, the performance of the organization has also improved. Therefore, the Electronic Government initiative has had an impact on organisational performance. The results of this research show that Electronic Government intervenes in and affects these three variables independently or/and collectively. Any change in one variable will influence the others and this change can take place in two ways. A model framework is proposed to illustrate this interdependency of all three variables of Strategy, Structure and People within an organization, and the intervention of Electronic Government. The new theoretical framework could contribute to the overall understanding of the intervention of Electronic Government in the organisational change process and its impact on organizational performance. / Thesis (DBA(DoctorateofBusinessAdministration))--University of South Australia, 2005

Identiferoai:union.ndltd.org:ADTP/267208
Date January 2005
CreatorsAjam, Moktar Yassin
Source SetsAustraliasian Digital Theses Program
LanguageEnglish
Detected LanguageEnglish
Rightscopyright under review

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