Over the past years, research on the basis of intangible resources and capability has been suggested for the development of corporate competitive advantage. Through the process of learning, the organization can create knowledge and shortage intangible intellectual capital. This study is empirical research carried out on the industrial circles using questionnaires to clean out scholars¡¦ definition on intellectual capital and organizational learning capability. From this study, I try to find out the relationship among organizational learning capability, shortage intellectual capital, and organizational performance, also the interactive effect between organizational learning capability and strategy management of intellectual capital towards company¡¦ performance.
The results of the research indicate:
I. The factors of organizational learning capability
1. The executives¡¦ direction ability of learning and amelioration
2. Team-leadership competitiveness
II. The factors of intellectual capital
1. The factors of human capital are: the knowledge innovation directed by executives, employees¡¦ professional capability.
2. The factors of structural capital are: cross department¡¦ management and storage knowledge, inner process responds to market demand, and cross department¡¦ knowledge group.
3. The factors of relational capital are: flexible business strategy of customer ecosystem¡¦ orientation, the management of service and brand value, and the management of customer orientation.
III. Organizational learning capability and intellectual capital¡¦ storage have effects on organizational performance.
1. Through the intellectual capital intermediary effect, the executive¡¦ direction ability of learning and amelioration and the competitiveness from the team¡¦ directed have significant influence on business operational performance.
IV. The interaction between organizational learning capability and strategy management of intellectual capital.
1. The interaction between strategy management of knowledge-centered and the executives¡¦ direction ability of learning and amelioration have significant influence on both organizational business operational performance and behavioral performance.
2. The interaction between knowledge-centered strategic management and team-leadership competitiveness has significant influence on organizational behavioral performance.
3. The interaction between strategy management of information-centered and the executives¡¦ direction ability of learning and amelioration have significant influence on both organizational business operational performance and behavioral performance.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0714104-115013 |
| Date | 14 July 2004 |
| Creators | Wang, Chang-neng |
| Contributors | Kuo-jen Su, Liang-chih Huang, Bih-shiaw Jaw |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0714104-115013 |
| Rights | unrestricted, Copyright information available at source archive |
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