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Interorganizational Collaboration Characteristics and Outcomes: A case study of the Jeddah Festival

This thesis addresses the question ‘How and why does collaboration influence the outcomes of stakeholders in the Jeddah Festival?’ Past research has found that a number of characteristics of stakeholder collaboration are important in achieving desired group and individual outcomes. While these studies have identified various relationships between individual characteristics and selected outcomes, there has been little research on their relative importance and interaction. Within the events literature, the characteristics of inter-organization stakeholder collaboration, the different outcomes required from this collaboration and the correlation between characteristics and outcomes have received little attention. This research addresses this gap and examines the perceptions of event stakeholders regarding the characteristics of collaboration and the collaborative outcomes perceived as important. It also explores the differences in collaborative characteristics and outcomes for stakeholder salience groups. In particular it applies a single case study design to examine the interaction between the collaboration characteristics and outcome for stakeholders involved in the Jeddah Festival held annually in Jeddah Saudi Arabia. The research uses content analysis of transcribed interviews conducted with Jeddah Festival stakeholder’s to identify the characteristics of stakeholder collaboration and collaborative outcomes. Results indicate that governance and trust were the characteristics of collaboration with the highest frequencies during interviews. Outcomes of collaboration were identified at the individual and collective level with network development, resources and social capital most frequently mentioned. A correlation analysis between characteristics and outcomes using a Spearman rank correlation identified that governance and trust were the characteristics with the most significance for achieving both individual and collective outcomes. Stakeholder salience groups were found to differ in the frequency of mention of both characteristics and outcomes. The research found that the nature of the collaborative environment is positive in part due to the initial legitimatization process and also to survivor bias. Overall these findings provide evidence of the interaction between stakeholder collaboration characteristics and outcomes in the Jeddah Festival and provide guidance for how this collaboration may be improved.

Identiferoai:union.ndltd.org:ADTP/254014
CreatorsSamer Yaghmour
Source SetsAustraliasian Digital Theses Program
Detected LanguageEnglish

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