This master thesis deals with e-commerce of entrance tickets. Current reservation and sale systems of entrance tickets are described, advantages and risks of those systems are described from the customer point of view and management point of view. Improvement of e-commerce of entrance tickets implemented in Brno City Theatre is suggested based on detailed analysis of internal and external factors, which are defined with usage of SLEPT, SWOT analysis and Porter model of competition.
Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:222302 |
Date | January 2009 |
Creators | Lacman, Petr |
Contributors | Kolář, Vít, Dvořák, Jiří |
Publisher | Vysoké učení technické v Brně. Fakulta podnikatelská |
Source Sets | Czech ETDs |
Language | Czech |
Detected Language | English |
Type | info:eu-repo/semantics/masterThesis |
Rights | info:eu-repo/semantics/restrictedAccess |
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