The aim of the diploma thesis is to implement model CAF in the chosen municipality and to compare current results with results of the implementation of model CAF 2009. Theoretical-methodological part of thesis was devoted to definition of theoretical base in public administration, quality in public administration and quality management tools. There are significant documents in the theoretical part like The Common Assessment Framework 2013 manual and its adapted manual focused on the office of public administration made in 2014. Practical part is focused on application of model CAF in Tábor public administration. During the processing of practical part there were analyzed documents provided by Tábor municipality. There was created a evaluating report according to criteria and subcriteria of the model based on these documents. At the end of the practical part there was made SWOT analysis for each criterion. The aim of the evaluation (with the help of a self-assessment model) was to identify areas with a space for improvement and its strengths.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:205687 |
| Date | January 2015 |
| Creators | Zeman, David |
| Contributors | Plášková, Alena, Kristiánová, Irena |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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