The traditional quality culture in the pharmaceutical industry is
driven by the regulatory process of marketing authorisation and
manufacturing authorisation. These components of the South African
regulatory control system are exclusively technically-orientated,
with no managerial focus.
This study identifies several quality management principles which
could find general application in the pharmaceutical industry. The
research compares the current regulatory control system with the
total quality concept, and highlights the positive contribution
which the total quality approach is able to make in terms of its
field of reference; the strategic business value of quality; quality
policy formulation; the quality organisational structure; enhanced
operations management; and management's control over quality costs,
in particular / Economic and Management Sciences / M.Com. (Business Economics)
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/17283 |
| Date | 11 1900 |
| Creators | Mader, Derek Kelvin |
| Contributors | Adendorff, S. A. (Susanna Aletta),1961- |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Dissertation |
| Format | 1 online resource (x, 378 leaves) |
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