近年來基層員警的超時工作所產生的影響已逐漸成為學界關心的重點，從工作壓力、生理影響、家庭關係、組織承諾、工作滿足、工作士氣等等，許許多多的研究都一再提到超時工作所造成的負面結果，但是卻鮮少人去研究為何派出所所長無法按照警察勤務條例的規定讓員警只擔服8小時的工作時間，因此本研究透過質性的研究方式，訪談了派出所所長及員警，希望能夠找出影響派出所勤務規劃的原因為何，並從中找出讓員警回歸8小時勤務制度的解決之道。
經質化訪談研究發現如下：
一、目前臺北市各派出所員警工作時間普遍都為12小時，原則上員警上五天班休息二天。
二、影響派出所勤務規劃的主要因素來自於分局各組室在勤務及業務上的要求。
三、所長認為每日規劃超勤是有其必要性，而且超勤加班費對員警有誘因存在，而員警則是認為應該要視實際的情況來規劃勤務，而不是僵化的要求員警每日超時服勤。
四、目前的勤務制度造成了員警在體力負荷、服務品質、心態上及家庭關係產生負面的影響。
五、解決之道，透過減少派出所勤（業）務負擔，並檢討現行勤務內容及派出所人力配置運用，讓派出所能夠回歸原本的工作內容。 / In recent years, the influence of rank-and-file policeman overtime working has been in the spotlight in academia. More and more studies show that constant overtime working brings negative impacts on the police, ranging from job stress, physiological effects, family relationship, organization commitment, job satisfaction to working morale, etc. However, few people want to figure out why the police are unable to work only 8 hours a day according to the [Police Services Ordinance].
I have interviewed with some chiefs and police officers in police stations through qualitative research, hoping to find the factors that affect the duty planning in police stations, and a solution to return an 8 hours/day schedule to the rank-and-file policemen. The following are what I discovered in my study:
1. Currently, the working time of the police officers in police stations
of Taipei City is 12 hours a day; in general, they work 5 days and take 2 days off.
2. Various demands from different units of the sub-bureau play an important role in affecting duty planning.
3. As far as the chief of police station is concerned, daily overtime duty is necessary, plus, overtime payment is an incentive to the police officers. In the grassroots level’s opinion, the duties should be planned according to actual situations instead of a rigid schedule.
4. The current duty system has negative impacts on physical load, service quality, attitude and family relationship.
5. With a view to returning to what it should be, reducing the burden of police stations, amending the current police services, and reviewing the placement and utilization of staff may be the solution.
| Identifer | oai:union.ndltd.org:CHENGCHI/G0099921079 |
| Creators | 張智翔, Chang,Chih Hsiang |
| Publisher | 國立政治大學 |
| Source Sets | National Chengchi University Libraries |
| Language | 中文 |
| Detected Language | English |
| Type | text |
| Rights | Copyright © nccu library on behalf of the copyright holders |
Page generated in 0.002 seconds