The present dissertation examines social stratification, as well as social inequality and its reproduction through government textual representations in a community in the outskirts of Mexico City: Ciudad Satélite. Using a Critical Discourse Analysis approach and interdisciplinary methodological tools, this study defines the type(s) and salient features of discourse used in government written communication in Cd. Satélite, as well as how some discursive strategies operate. The objective of the analysis is to illuminate how citizens interpret government communication in the subject community, and to illustrate how the Plain Language campaign has impacted such community. Chapter I demarcates the analytical background and guidelines, and it reviews several studies that focus on oral and written discourse in order to establish the basis of the communicative relationship between citizen and government. It also explains the relation of the subject community to the structure of the Mexican government. Chapter II provides a detailed description of Ciudad Satélite, the corpus and the surveyed citizens, and it also establishes the relation to the analytical guidelines. It also explains the methods used for the collection of linguistic and graphic data, and it demarcates how data was sorted and coded. The data analyses are in Chapters III and IV. Chapter III broaches linguistic accessibility of government written communication through a quantitative analysis of readability indexes as a way to shed light on accessibility of government documents. It explains the terminology, significant markers of readability and how they relate to each other. It then explores readability levels of documents, tasks, and government offices, and how and which particular social groups interact with texts using variables such as gender, age, education, occupation and identity. Chapter IV takes a multimodal approach of salient identified modes through qualitative and quantitative approaches. It considers citizens’ reaction to semiotic data and incorporates their responses in the analysis, which aim to describe the political representations in the linguistic landscape of the subject community and how citizens perceive such representations. This chapter also explores the type of persuasion used by government in the subject community through specific graphic images. Chapter V provides a discussion of all relevant data that aims towards explaining how certain meanings are perceived and thus created and maintained in the government-citizen text interaction. It explores accessibility of government linguistic resources considering readability indexes, modal representations and symbolic power, in order to show the unequal access to institutionally controlled linguistic resources. / Spanish
| Identifer | oai:union.ndltd.org:TEMPLE/oai:scholarshare.temple.edu:20.500.12613/1095 |
| Date | January 2018 |
| Creators | Diaz-Davalos, Gabriela |
| Contributors | Holmquist, Jonathan Carl, Lorenzino, Gerardo, Toth, Paul D., Cabrera-Puche, María J., Sanz Sánchez, Israel |
| Publisher | Temple University. Libraries |
| Source Sets | Temple University |
| Language | English |
| Detected Language | English |
| Type | Thesis/Dissertation, Text |
| Format | 332 pages |
| Rights | IN COPYRIGHT- This Rights Statement can be used for an Item that is in copyright. Using this statement implies that the organization making this Item available has determined that the Item is in copyright and either is the rights-holder, has obtained permission from the rights-holder(s) to make their Work(s) available, or makes the Item available under an exception or limitation to copyright (including Fair Use) that entitles it to make the Item available., http://rightsstatements.org/vocab/InC/1.0/ |
| Relation | http://dx.doi.org/10.34944/dspace/1077, Theses and Dissertations |
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